Blog

Team of coworkers stacking their hands on top of each other over reports

Your Guide to Kano Quality Model

Many “experts” insist that customers don’t really know what they want; they have to be told. They’re wrong, dead wrong! In reality, customers know exactly how they feel about a

Curvy line jumping on three colourful cubes symbollizing continuous improvement

The Power of Juran Trilogy

Dr. Juran left us with many important fundamental methods and tools during his years as the leading expert in the field of Quality Management.

Still life business roles with various mechanism pieces

The Power of The Four Absolutes

Most, if not all, of us recognize that none of us is perfect, but the concept of quality is continuous improvement to make what we do a little bit better

Standard quality control concept

Zero Defects Explained

The definition for Six Sigma was clear from the beginning – 3.4 defects per million opportunities (DPMO), allowing for a 1.5-sigma process shift. But the definition for zero defects is

Office worker using graphs on paper, tablet and phone

All About Statistical Process Control

Statistical methods like hypothesis testing, regression, SPC, and DOE play a crucial role in quality improvement. By analyzing data, identifying variation, and optimizing processes, these tools help ensure consistent performance

Top view of workmates talking about a bar chart

Exploring Value Stream Mapping

Value stream mapping (VSM) can be an extremely powerful tool, combining material processing steps with information flow as well as other important related data. VSM is arguably one of the

Hands on a plan for total quality management

Benefits Of Kaizen

Kaizen is a Japanese word typically translated to “continuous improvement”. Originally this word referred to subtle, gradual improvements that are made over time. A baseball analogy is hitting singles all

Hands on a plan for total quality management

Principles Of Total Quality Management (TQM)

A core definition of total quality management (TQM) describes a management approach to long–term success through customer satisfaction. In a TQM effort, all members of an organization participate in improving

Office workers gathered with one pointing at the chart in their hand

All About Difference Between Lean And Six Sigma

A method that provides organizations tools to improve the capability of their business processes. This increase in performance and decrease in process variation lead to defect reduction and improvement in