providing support and consulting to production sites during quality issues, customer audits, and quality crises;
analyzing customer and plant quality performance (PPM, complaints, cost of poor quality) and proposing corrective and preventive actions;
conducting system and process audits according to standards such as ISO 9001, IATF 16949, ISO 14001, and VDA;
training and mentoring local teams in quality tools and methodologies (FMEA, 8D, APQP, SPC, MSA, etc.);
ensuring alignment and improvement of quality practices across different plants within the group and supporting continuous improvement initiatives;
group-level quality expert who travels between sites, helps solve complex quality issues, and ensures that group quality standards are consistently applied;
mastery of ISO 9001 and IATF 16949 standards;
Quality tools: functional analysis, Product/Process FMEA according to AIAG - VDA benchmark, APQP approach for manufacturers and equipment suppliers in the automotive sector,
PPAP validation approach,
validation plan and monitoring plan,
statistical studies according to MSA / AIAG, statistical mastery of the process (SPC) and capability calculations,;
repeatability and reproducibility study, Manufacturing Process qualification stage (Run&Rate);
Audit techniques: System, Process (e.g. VDA 6.3);
Problem solving method and its associated tools: 8D, QRQC, QQOCQP, Ishikawa, 5 Why, FTA, IS/IS NOT, 6 Sigma, DMAIC, etc.;
concept of continuous improvement: Gemba Walk, 5S, Chantier Kais.