Exploring Quality Management
By tackling root causes with Lean Six Sigma and close customer collaboration, 3M slashed defects by 96% and complaints by 90%. The result? Stronger customer trust, a 54% sales boost, and a lasting culture of quality that continues to drive performance and innovation.
All About Structured Problem Solving
Unlock structured problem solving with the Nine Windows tool—a method that combats psychological inertia by guiding you to analyze problems across time and system levels. Shift perspectives, break mental barriers, and uncover innovative solutions through this powerful framework.
The Power of 8D Methodology
G8D is the most often used methodology in car industry for dealing with claims. Is this methodology really effective mainly for its complexity and what consequences there can be in case of its incorrect use?
Guide to Root Cause Analysis & Examples
A root cause is a factor that caused a nonconformance and should be permanently eliminated through process improvement. Root cause analysis is a collective term that describes a wide range of approaches, tools, and techniques used to uncover causes of problems.
Guide to Quality Issues
Various schemes for categorizing real world problems have been proposed in management literature, though none has met with widespread acceptance. Relatively informal problem types have also been noted in the quality literature, again with little apparent impact on practice.
Guide to Pugh Matrix
Decision matrix, also called pugh matrix, decision grid, selection matrix or grid, problem matrix, problem selection matrix, opportunity analysis, solution matrix, criteria rating form, criteria-based matrix, evaluates and prioritizes a list of options. The team first establishes a list of weighted criteria and then evaluates each option against those criteria. It’s a variation of the L-shaped matrix.
All About Decision Making Tools
Multivoting is a decision-making tool used to narrow a large list of options to top priorities via ranked voting. Ideal after brainstorming, it ensures group consensus. Members assign weighted votes to choices, followed by tallying and possible discussion or revote.
Exploring Steps In Problem Solving
Effective problem solving starts with clearly defining the issue, involving stakeholders, and using facts to uncover root causes. This guide outlines four essential steps—from diagnosing the problem to implementing and monitoring solutions—for lasting, impactful change.
All About Methods Of Decision Making
Problem-solving and decision-making are vital, interconnected skills that require creativity, clear judgment, and strong execution—especially useful in group settings through workshops and brainstorming.